An outstanding salesperson needs to be able to communicate clearly and concisely. You might only have two minutes to pitch your sale to your potential customer. Are you going to blow it rambling on about something that may or may not matter? If you can’t communicate clearly then you have already lost your sale.
Outstanding salespersons keep their word and are honest. Being able to communicate and being personable will never help you if you can’t be trusted.If a customer comes to you with a complaint, they should feel reassured that you are handling the problem, and they can count on you to get the job done. In addition to that, if you are selling a product or a service then you need to be able to stand behind that product or service. If you can’t, your ability to sell will suffer tremendously.
Great sales people must be convincing. You have to be able to show your customer why your product or service is superior to other products or services. Or you have to show that your product or service is going to help them in some way and they should not live without it. This motivates your customers to not only buy from you, but to keep buying from you.